This vacancy is opened on our outsourcing project.

About the client:

Our client is a digital platform that provides solutions for dealerships to handle title and registration processes in California, and is also available nationally. It offers features like eFiling, digital signatures, audit services, and plate/sticker fulfillment.

About the role:

We are looking for a Senior Atlassian Cloud Engineer to join our team and own the administration, configuration, and continuous improvement of our Atlassian Cloud environment. You will be a key partner to engineering, operations, and business teams — helping them work smarter through well-designed workflows, automations, and governance best practices.

Key Responsibilities:

What You'll Do

• Serve as the primary administrator and main point of contact for our Atlassian Cloud suite (including Jira, Jira Service Management, and Confluence), while collaborating closely with our existing Jira Administration Group for shared technical support and cross-functional strategy.
• Design, configure, and maintain JSM projects — including request types, workflows, permissions, automations, SLAs, and data structures aligned with ITIL best practices
• Manage Atlassian Guard (formerly Access) for SSO, user provisioning, SCIM, and organization-level security policies
• Build and maintain complex JQL queries to support reporting, dashboards, and cross-team visibility
• Partner with teams and individuals on day-to-day administration, customizing workflows, permissions, and automations to meet evolving business needs
• Enforce RBAC and ensure proper permission schemes across projects and spaces
• Support change management and release management processes within the Atlassian ecosystem
• Apply Atlassian Cloud best practices to maintain a scalable, secure, and well-governed environment
• Document configurations, standards, and processes in Confluence
• Evaluate and implement new Atlassian features, apps, and integrations as needed

What You Bring

• 3–5 years of hands-on experience administering the Atlassian Cloud suite in a professional environment, primarily Jira Service Management, Jira and Confluence
• Deep expertise in Jira Service Management — including ITIL-aligned service design, workflow architecture, permission schemes, automations, request types, and data structures
• Strong experience with Atlassian Guard — SSO configuration, SCIM provisioning, and organizational security controls
• Strong proficiency with Jira and Confluence administration
• Advanced JQL skills for querying, reporting, and dashboard creation
• Solid understanding of RBAC principles and how to implement least-privilege access at scale
• Experience supporting change management and release management workflows
• Strong communication skills and a collaborative approach to working with both technical and non-technical stakeholders

Bonus Points

• Experience with Jira Product Discovery
• Experience with ScriptRunner (Groovy scripting for Jira/Confluence automation)
• Experience with Bitbucket
• Atlassian certifications (ACP, ACE, or equivalent)

We're offering:

• Ability to work remotely
• Competitive salary;
• Up to 10 working days for recreational purposes per year;
• Up to 5 working days of absences for illness per year.