This vacancy is open on our outsourcing project.

The client is a major U.S.- based importer and distributor of tile, stone, and setting materials, founded in 1948.

Position Purpose 

Duties and Responsibilities

1. Functional Leadership & Business Alignment

• Serve as the HubSpot CRM & Sales Hub functional owner across the organization.
• Partner with Sales, Marketing, RevOps, and Leadership to translate business requirements into scalable HubSpot solutions.
• Lead pipeline architecture design, lifecycle stages, deal stages, and revenue process optimization.
• Drive best practices for lead management, opportunity tracking, forecasting, and reporting.
• Ensure system configuration aligns with revenue growth strategy and operational KPIs.

2. CRM & Sales Hub Configuration (Hands-On Admin)

• Configure and manage custom objects, properties, pipelines, workflows, sequences, playbooks, and reporting dashboards.
• Manage user roles, permissions, and data governance.
• Own data hygiene standards, deduplication strategy, and data quality processes.
• Implement automation to improve sales productivity and reduce manual tasks.

3. Sales Process Optimization

• Optimize lead-to-opportunity flow and MQL to SQL conversion processes.
• Improve pipeline velocity and stage conversion tracking.
• Enhance forecasting accuracy and executive reporting visibility.
• Support territory management, routing rules, and SLA alignment between Sales and Marketing.

4. Integration & Technical Oversight

• Oversee integrations with ERP, marketing platforms, customer service systems, and third-party tools.
• Collaborate with IT and vendors on API integrations and middleware solutions.
• Ensure data synchronization integrity across systems.
• Evaluate and implement HubSpot marketplace applications as needed.

5. Governance, Enablement & Continuous Improvement

• Establish CRM governance framework and documentation standards.
• Develop training materials and conduct user enablement workshops.
• Act as escalation point for system-related issues.
• Stay current on HubSpot releases and recommend enhancements.
• Drive continuous improvement roadmap for CRM maturity.

Required Qualifications

• 5+ years of hands-on HubSpot CRM experience.
• Deep expertise in Sales Hub Professional or Enterprise.
• Strong understanding of sales operations, revenue lifecycle management, and pipeline analytics.
• Experience building complex workflows and automation.
• Strong reporting and dashboard development experience.
• HubSpot certifications (Sales Hub, Admin, Reporting) preferred.

Preferred Skills

• Experience in B2B or hybrid B2B/B2C environments.
• Knowledge of RevOps best practices.
• API/integration familiarity.
• Experience managing CRM migration or system re-architecture projects.
• Strong change management and stakeholder engagement skills.

Success Metrics

• • Improved pipeline visibility and forecast accuracy.
  • Increased sales productivity through automation.
  • Higher CRM adoption and data integrity.
  • Faster lead routing and improved conversion rates.
  • Reduction in manual sales operations processes.

We're offering:

• Ability to work remotely (Must work PST hours)
• Dependable salary
• Up to 10 working days of paid vacation per year
• Up to 5 working days of absences for illness per year
• US public holidays

*The specified number of vacation and sick days is based on a full year of employment (12 months)

If you fit this position, we'd love to see your CV

Employment Type: Full-Time

Waiting for your CV!