Loan Processing Coordinator
Location: Remote
Murano Software, Vacancy Loan Processing Coordinator
https://muranosoft.team/vacancy/5336
This vacancy is open on our outsourcing project.
The client is an US company that has been offering digital services and payment solutions to the insurance industry since the 1950s, evolving from a family-built general agency to a leader in premium financing, software, and business process outsourcing for the property and casualty insurance sector.
Choosing to work for us as an employee or as a client means choosing to work with really good people. Integrity, compassion, and respect are vital to the character of the people that work at our company. Knowledge, flexibility, and constant self-evaluation are drivers of our success. Our work environment rewards excellence, not egos.
Position Purpose
NOTE: It's an entry level position
The person will work within the premium finance operations area, receiving loan applications and verifying documentation. Its primarily an administrative, data-verification role. They need to understand business rules in order to detect errors and inconsistencies, and be extremely fast and detail-oriented.
Duties and Responsibilities
- Review loan applications to make sure they meet requirements.
- Communicate with customers to gather missing information or documents.
- Work with agents and insurance companies to confirm details.
- Ensure loans are approved, entered into the system, and funded within deadlines.
Education and Experience/Knowledge Requirements
- Service-oriented with a strong focus on customer satisfaction.
- Detail-oriented and highly organized, with excellent time management skills.
- Proactive problem solver with strong conflict resolution abilities.
- Team player who can also work independently and thrives in a remote environment.
- High school diploma required; college education preferred.
- 0-3 years of experience in Banking, Financial Services, Insurance, Retail, Customer Service, or Administrative roles.
- General computer literacy, including proficiency in Microsoft Outlook, Word, and Excel.
- Experience in premium finance or property and casualty insurance is a plus but not required.
We're offering:
- Ability to work remotely (Must work PST hours)
- Dependable salary
- Up to 10 working days of paid vacation per year
- Up to 5 working days of absences for illness per year
- US public holidays
- Must be able to work Pacific hours: Monday – Friday 6:30 AM – 3:00 PM PST for education. Post education, the schedule is 8:30 AM - 5:00 PM PST.
*The specified number of vacation and sick days is based on a full year of employment (12 months)
If you fit this position, we'd love to see your CV
Employment Type: Full-Time
Waiting for your CV!