Software Product Owner (SaaS)
Location: Remote * Worldwide
Murano Software, Vacancy Software Product Owner (SaaS)
https://muranosoft.team/vacancy/5335
This vacancy is opened on our outsourcing project.
The client is an American company who offers digital billing services and payment solutions to the insurance industry.
Choosing to work for us as an employee or as a client means choosing to work with really good people. Integrity, compassion, and respect are vital to the character of the people that work at our company. Knowledge, flexibility, and constant self-evaluation are drivers of our success. Our work environment rewards excellence, not egos.
This vacancy is opened on our outsourcing project.
Position Purpose
The Software Product Owner (SaaS) is responsible for leading the definition, prioritization, and successful delivery of software features and system enhancements that meet operational and business goals. This role serves as the key liaison between business stakeholders, clients, and the software development team, ensuring that all enhancements are well-defined, technically feasible, and aligned with business value.
The Product Owner owns the full lifecycle of feature development, from identifying and documenting requirements through coordinating development efforts and validating delivered solutions. This position requires strong analytical and communication skills, a deep understanding of both business processes and software systems, and the ability to lead cross-functional collaboration across departments.
Duties and Responsibilities
- Partner with internal stakeholders and clients to define and document functional requirements for new features, enhancements, and system changes.
- Collaborate with management to prioritize enhancement requests based on business impact, resource availability, and strategic objectives.
- Translate complex business needs into clear specifications, use cases, and functional documentation that development and QA teams can execute.
- Prioritize enhancement requests based on business impact, resource availability, and strategic objectives.
- Collaborate with development, QA, and SBAs project teams throughout the project lifecycle to ensure solutions are developed according to requirements.
- Review test plans and participate in testing activities to validate that deliverables meet business and operational expectations.
- Build deep domain knowledge of the insurance and premium financing industry to provide effective solutions aligned with client and regulatory needs.
- Provide subject matter expertise and support for mid- to high-level technical issues, ensuring they are resolved efficiently.
- Track, evaluate, and refine ongoing enhancements based on user feedback, production performance, and evolving business needs.
- Serve as the central point of contact for feature scope, status updates, and post-release performance analysis.
Performance
The performance of the Software Product Owner (SaaS) will be evaluated based on their effectiveness in meeting the following KPIs on an ongoing basis:
- Timely and accurate delivery of enhancements and feature requests
- Quality and clarity of requirements documentation
- Reduction in change requests or revisions after documentation approval
- Internal and external stakeholder satisfaction
- Alignment with our Core Values: Integrity, Respect, Flexibility, Self-Evaluation, Knowledge, and Compassion
Qualifications
To be successful in this position, the individual must be able to perform each essential function. The requirements listed below represent the knowledge and skills required for this position.
Education and Experience/Knowledge Requirements
- Bachelors degree in Business, Computer Science, Information Systems, or related field is required
- 7+ years in product ownership, business analysis, or related roles within software development or product design environments
- 7+ years experience in requirements elicitation, documentation, and stakeholder communication, with a focus on translating business needs into clear, actionable specifications
- Proven experience working with SaaS platforms or enterprise software products, including cross-functional collaboration with development, QA, and client-facing teams
- Proficiency with tools commonly used in product development and documentation workflows, including Jira, Confluence, Postman, MS Word, and Excel
- Strong Experience with business process modeling, workflow mapping, or systems analysis in a software development environment
- Domain knowledge in insurance, premium finance, or financial services is strongly preferred
Interview stages:
- Test assignment
- Technical interview
- Interview with the Manager
We're offering
- Ability to work remotely;
- Competitive salary;
- Up to 10 working days for recreational purposes per year;
- Up to 5 working days of absences for illness per year;
- Company sponsored events.
Waiting for your CV!