This vacancy is opened on our outsourcing project.

The client is an US company that has been offering digital services and payment solutions to the insurance industry since the 1950s, evolving from a family-built general agency to a leader in premium financing, software, and business process outsourcing for the property and casualty insurance sector.

Position Purpose

The Data Analyst will support Operations by transforming data into actionable insights, supporting decision-making processes, enhancing our data management practices, improving operational efficiency, and contributing to the overall success of the organization. This role is an individual contributor who is responsible for planning, executing and delivering each assigned one-time project or recurring process with limited input from others. The scope of daily responsibility will vary and will include problem solving, data mining, organizing data, analysis of trends, and presentation of findings to various levels of the organization, including the executive team.
We’re seeking a Data Analyst to transform data into valuable insights and drive decision-making across the organization. If you enjoy analyzing trends, solving problems, and presenting actionable solutions, this role is for you!

What You'll Be Doing:

• Perform data mining and extraction from various sources to support operations.
• Organize and analyze large datasets to identify trends, patterns, and key findings.
• Develop and maintain reports and dashboards to provide actionable insights.
• Collaborate with cross-functional teams to understand data needs and provide analytical support.
• Present findings and recommendations to various levels of the organization, including the executive team.
• Support process improvement initiatives by providing data-driven insights and recommendations.
• Stay up to date with industry trends and best practices in data analysis and visualization.
• Generate regular and ad-hoc reports to support decision making processes.

Performance Goals (Weight: 40%)

The performance of the Data Analyst will be evaluated based on their effectiveness in meeting the following KPIs on an ongoing basis:

• Timeliness and Accountability: 100% of reports and dashboards delivered on time.
• Quality & Accuracy: Ensure that 100% of data visualizations and reports are completely clear and accurate.
• Stakeholder Satisfaction: 100% Stakeholder satisfaction of data analysis and reporting outcomes.
• Insight Generation Rate: Establish at least 12 actionable insights generated from data analysis.

What We’re Looking For:

• Fluency in English (verbal and written)
• 4-year college degree preferred
• 3+ years of data analytics experience (aCAP certification is a plus).
• Proficient in Excel, Python, and knowledgeable in SQL.
• Familiar with Tableau or Power BI for data visualization.
• Strong attention to detail and ability to communicate insights clearly.
• Insurance or premium finance experience preferred

Technical Requirements:

Dual monitors (one of which can be a laptop screen), a headset, webcam, hardwired computer connection (computer, connected to router by LAN cable, not Wi-Fi), and the following minimum system specifications:

• RAM: 8 GB
• Storage: 128 GB SSD
• Processor: Intel Core i3 or AMD Ryzen 3
• Operating System: Windows 11
  
  *This is a fully remote role and we do not provide equipment.

We're offering:

• Ability to work remotely: Monday to Friday, 8 AM - 4:30 PM PST (Must work Pacific hours)
• Dependable salary
• Up to 10 working days of paid vacation per year
• Up to 5 working days of absences for illness per year
• US public holidays

*The specified number of vacation and sick days is based on a full year of employment (12 months)

If you fit this position, we'd love to see your CV

Employment Type: Full-Time

Location: Fully remote (Peru/Mexico/Colombia/El Salvador/Guatemala)